“So Derek wasn’t running the system.”
“No.”
“Who was?”
I looked at Grant’s name.
“Someone above him.”
At 9:00 that morning, I met the board chairman.
His name was Harold Bennett.
He had served on Hartwell’s board for eleven years and had been one of the people who helped Evelyn’s father turn a small industrial controls company into the business it was today.
He didn’t waste time.
“Daniel, I want you to understand something before we continue.”
“Okay.”
“This investigation is confidential.”
“I understand.”
“Do not confront Grant.”
“I wasn’t planning to.”
“Do not confront Derek.”
“I wasn’t planning to.”
“And don’t contact any employee asking them to destroy or alter anything.”
I almost smiled.
“I’ve spent six years telling people to keep records.”
Harold nodded.
“That’s exactly why you’re here.”
He pushed another folder toward me.
“There’s something else.”
I opened it.
Inside were resignations.
Dozens of them.
Some I recognized.
Others I didn’t.
Each had a reason.
Family.
Relocation.
Career change.
Better opportunity.
But Harold had handwritten notes beside several names.
Payroll dispute.
Compensation complaint.
Requested investigation.
Employee refused to sign revised service report.
I looked up.
“How many people have left because of this?”
“We don’t know.”
“That’s what I’m supposed to find out.”
“Yes.”
I flipped another page.
There were exit interview summaries.
One technician had written:
I loved working here until my paycheck became something I had to defend.
Another said:
Management told me I was replaceable. I believed them. Then I realized they were saying it because they wanted me to leave before I asked too many questions.
Another:
I didn’t quit because of the work. I quit because I couldn’t trust the people calculating my pay.
I closed the folder.
“Why didn’t the board know?”
Harold looked at me.
“Some of us did.”
That surprised me.
“Then why wasn’t anything done?”
He sighed.
“Because every individual complaint looked small.”
He tapped the folder.
“Two hundred dollars.”
Another tap.
“Four hundred.”
Another.
“Eight hundred.”
He looked at me.
“Companies don’t collapse because of one small deduction. They collapse when everyone convinces themselves that every small problem isn’t worth fighting.”
I thought about Laura.
It’s never only one little thing.
Harold continued.
“We also trusted the reports coming from operations.”
“Grant’s reports?”